Frequently Asked Questions
How do I order?
You can place your order in our online store by clicking here. Please check one week prior to your order at 5 PM for open boxes. (For example, if you would like a box on Monday, please check on Monday at 5 PM for open boxes for the following Monday delivery).
What comes in the box?
Please check the “this week’s box” section on the CSA Page to get a preview of what will come in each week’s box.
What is the difference between a regular box & jumbo box?
1. A regular box ($29) is a smaller sized box with a very similar variety (13-15 different items) but less quantity. We recommend this for 1-3 people.
2. A Jumbo box ($39) is the larger sized box with similar variety (13-15 different items) but about 1.5 x the quantity of the regular box (ie: 2 baskets of strawberries vs 1 basket (regular) or 1.5 lbs of beans vs 1 lb of beans (regular). We also recommend this for families of 4-6 people for the week
What is the difference between a subscription and a one time box?
One time orders open a week before its delivery date at 5pm. Therefore if your delivery date is friday, I would check friday at 5pm, therefore you can order for the following week. This option is not recurring and therefore you would have to go back in every week and order.
20 week subscriptions are recurring in which you do not have to keep ordering for 20 weeks. After you add it to your cart, above the delivery option it says recurring payment or pay in full. If you pay in full, it is $540. If you select recurring payment, it would just be $27 a week. This option is easily missed so can be a little scary! If you do not see the 20 week options in our online store, please check Saturday at 5pm, that's when we release more.
I got a subscription, yay! Can I cancel or pause if I go out of town?
Yes, we recommend a subscription for customers that do not want to go on the online store each week. There are no repercussions for cancelling your subscription at any time or cancelling or pausing. Please just shoot us an email or call preferably with 5 days notice, that will make it a little easier for us to make that change in the store.
I’m signing up for a subscription and am being charged only $29 or $39, what’s going on?
When signing up for a subscription, you are being charged week-by-week. Let us know if you would like an upfront payment through email.
Can I change my box size?
Yes & no. Yes, you can do this, but because these are two completely different inventory items in our online store, we can’t just switch one for the other. Please contact us at yasukochifamilyfarms@gmail.com and we will be able to cancel your box or subscription and give you some options to re-sign up.
Can I customize my box?
Right now, we do not customize any boxes.
More questions or have trouble ordering?
You can call us at 760-458-4827 or email us at yasukochifamilyfarms@gmail.com